Repair Review & Resolution
WHY
Councils and housing associations are responsible for keeping properties safe and habitable. Where repairs remain unresolved, issues must be logged, reviewed and progressed through an appropriate process.
HOW
Register your property details and a short description of the issue. Our team reviews the information and helps progress the matter where works may be incomplete or delayed.
WHAT
In some circumstances, where repairs have remained outstanding for an extended period or have not been appropriately resolved, tenants may also be entitled to compensation for the inconvenience caused.
Register your repair in 2 minutes
2 mins

How Does it Work?
How to submit your repair issue
Submit your repair issue in just 2 minutes with these simple steps:
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Answer a few quick property related questions
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We review your submission
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We progress the matter with your landlord
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Done!
Client Testimonial
Don’t just take our word for it –
Here from our clients
“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”
“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”
“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”
“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”
“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”
reportrepair.org.uk – Tenant Repair and Maintainence Support
ABOUT REPORTREPAIR.ORG.UK
Report Repair is a trading style of Claim Simple Limited, a claims management company authorised and regulated by the Financial Conduct Authority
Frequently Asked Questions
EVERYTHING YOU NEED TO KNOW ABOUT MAINTAINENCE AND REPAIRS
No. You can report repairs directly to your landlord. This service exists to help ensure concerns are properly recorded and progressed where matters remain unresolved or delayed
Common issues include damp/mould, leaks, heating faults, electrical hazards, broken windows/doors, pest infestations, and structural issues.
We review the details you provide, then confirm next steps. Where appropriate, the matter can be progressed through the relevant route with the landlord.
In some circumstances, where repair issues have remained outstanding for an extended period or have not been appropriately resolved, tenants may be entitled to compensation for the inconvenience caused. Any such entitlement is assessed only following initial review.


