Register your repair issue for review by the our specialist team. If works are incomplete, delayed or unresolved, we help ensure concerns are formally progressed. 

Can we assist with your repair issue?

You are eligible to proceed if:

Condition 1/3

You live in a council or housing association property 

Condition 2/3

You have an outstanding repair issue (for example damp/mould, leaks, heating issues, electrical or structural problems 

Condition 3/3

You have reported the issue previously – or the problem has been present for over 3 months without appropriate resolution.

Repair Review & Resolution

WHY

Councils and housing associations are responsible for keeping properties safe and habitable. Where repairs remain unresolved, issues must be logged, reviewed and progressed through an appropriate process.

HOW

Register your property details and a short description of the issue. Our team reviews the information and helps progress the matter where works may be incomplete or delayed.

WHAT

In some circumstances, where repairs have remained outstanding for an extended period or have not been appropriately resolved, tenants may also be entitled to compensation for the inconvenience caused.

Register your repair in 2 minutes 

2 mins

How Does it Work?

How to submit your repair issue

Submit your repair issue in just 2 minutes with these simple steps: 

  1. Answer a few quick property related questions

  2. We review your submission

  3. We progress the matter with your landlord

  4. Done!

Client Testimonial

Don’t just take our word for it –
Here from our clients

“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”

- Michael

“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”

- Neil

“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”

- Antony

“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”

- Sean

“I could not have settled my two claims on my own and I thank Mark and his team so much for their help and support throughout. I was updated at every stage and explained everything so clearly. ”

- Alex

reportrepair.org.uk – Tenant Repair and Maintainence Support

ABOUT REPORTREPAIR.ORG.UK

Report Repair is a trading style of Claim Simple Limited, a claims management company authorised and regulated by the Financial Conduct Authority

Frequently Asked Questions

EVERYTHING YOU NEED TO KNOW ABOUT MAINTAINENCE AND REPAIRS

No. You can report repairs directly to your landlord. This service exists to help ensure concerns are properly recorded and progressed where matters remain unresolved or delayed

Common issues include damp/mould, leaks, heating faults, electrical hazards, broken windows/doors, pest infestations, and structural issues.

We review the details you provide, then confirm next steps. Where appropriate, the matter can be progressed through the relevant route with the landlord.

In some circumstances, where repair issues have remained outstanding for an extended period or have not been appropriately resolved, tenants may be entitled to compensation for the inconvenience caused. Any such entitlement is assessed only following initial review.

Submit your repair issue

Could your repair issue require escalation to get things resolved?