Frequently Asked Questions
EVERYTHING YOU NEED TO KNOW ABOUT MAINTAINENCE AND REPAIRS
No. You can report repairs directly to your landlord. This service exists to help ensure concerns are properly recorded and progressed where matters remain unresolved or delayed
Common issues include damp/mould, leaks, heating faults, electrical hazards, broken windows/doors, pest infestations, and structural issues.
We review the details you provide, then confirm next steps. Where appropriate, the matter can be progressed through the relevant route with the landlord.
In some circumstances, where repair issues have remained outstanding for an extended period or have not been appropriately resolved, tenants may be entitled to compensation for the inconvenience caused. Any such entitlement is assessed only following initial review.
reportrepair.org.uk – Tenant Repair and Maintainence Support
ABOUT REPORTREPAIR.ORG.UK
Report Repair is a trading style of Claim Simple Limited, a claims management company authorised and regulated by the Financial Conduct Authority